This Privacy Policy explains how Cyber Productions (“we,” “us,” or “our”) collects, uses, and protects information in connection with the Cyber Productions Discord bot and related services (the “Service”).
1) Data We Collect
- Discord identifiers: Discord user ID, username, server (guild) IDs, and roles needed to operate the bot and authorize features.
- Usage data: Commands used, timestamps, and basic logs for debugging, security, and improving the Service.
- Subscription data: Status and plan details (e.g., active, canceled), expiration date, and role assignment state.
- Payment data: Processed by third-party providers (e.g., Stripe). We receive minimal metadata (e.g., subscription status, Discord ID). We do not store full payment card details.
- Contact info: If you contact us, we may store your email and message content.
2) How We Use Data
- Provide, maintain, and improve the Service (including performance, reliability, and new features).
- Authorize access to premium features (e.g., role checks, subscription verification).
- Process payments and manage subscriptions via third-party processors.
- Communicate with you about updates, billing, and support.
- Prevent abuse, fraud, and misuse; ensure compliance with our Terms and Discord policies.
3) Legal Bases (where applicable)
- Contract: To provide the Service you requested.
- Legitimate interests: To secure and improve the Service.
- Consent: Where required (e.g., certain marketing or cookies on our website).
- Legal obligations: To comply with applicable laws.
4) Sharing of Data
We may share limited data with:
- Service providers: Hosting, databases, analytics, payment processors (e.g., Stripe), error monitoring.
- Authorities: If required by law or to protect rights, safety, and security.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
5) International Transfers
We may process data on servers located in various regions. Where required, we use appropriate safeguards for international transfers.
6) Retention
We retain data only as long as necessary for the purposes described above (e.g., active subscription), to comply with legal obligations, or to resolve disputes. Logs may be retained for a shorter operational period.
7) Security
We implement reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.
8) Your Choices & Rights
- You can request access, correction, or deletion of your data (subject to legal limits).
- You can cancel your subscription at any time via our billing portal.
- In certain regions, you may have additional rights (e.g., GDPR/CCPA). Contact us to exercise them.
9) Children’s Privacy
The Service is not directed to children under 13 (or the applicable minimum age). We do not knowingly collect data from children.
10) Cookies (Website)
Our website (cyberproductions.io) may use cookies or similar technologies for essential functions, analytics, and improving user experience. You can control cookies through your browser settings.
11) Third-Party Links
The Service and website may contain links to third-party sites. Their privacy practices are governed by their own policies.
12) Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes take effect constitutes acceptance.
13) Contact
Cyber Productions
conner@cyberproductions.io
https://cyberproductions.io